Terms & Refund Policy

Because the service is rendered at your location (or at our pickup) and the result is visible at completion, all sales are final once work has been completed. We do not issue refunds for completed restoration services. If we cannot perform the service due to equipment, weather, or scheduling, no payment is charged.

Bookings cancelled with less than 24 hours' notice — or marked no-show — may be charged a trip fee of up to 50% of the booked service to cover our travel time.

If you believe the finish does not meet reasonable restoration standards within 14 days of the appointment, contact us and we will re-touch the affected lens at no extra charge. After that window, additional restoration work is a fresh service.

Restoration removes oxidation, yellowing, and surface haze, and seals the lens with a UV-resistant coating. It does not repair cracked lenses, moisture intrusion, broken or missing hardware, factory or aftermarket coatings that have failed below the surface, or pre-existing physical damage. We will tell you on arrival if a lens is outside scope and stop work before charging.

The price confirmed at booking (or via direct quote for fleet jobs) is the price you pay. There are no surprise fees for travel across Battle Ground + Vancouver, WA and the bordering Clark County area. If conditions on arrival change the scope, we discuss and get your approval before continuing.

Vehicles are worked on in place at the agreed location. We are not responsible for personal items left in or on the vehicle; please remove valuables beforehand. Pre-existing damage (rock chips, trim cracks, paint swirls) is the owner's responsibility.

Except for the 14-day re-touch above, services are provided “as is”. We disclaim any implied warranty of merchantability or fitness for a particular purpose beyond the explicit service scope.

Our total liability for any claim arising from a single service appointment is limited to the amount you paid for that appointment. We are not liable for indirect or consequential damages.

You may reschedule or cancel up to 24 hoursbefore the appointment at no charge. Less than 24 hours' notice, or a no-show, may incur a trip fee up to half of the booked service to cover our travel time.

This agreement is governed by the laws of the State of Washington. Disputes are handled in Clark County, WA. Questions, complaints, and re-touch requests: fyrwatch@polsia.app.

We may update these terms; the date at the bottom of the page reflects the most recent change.